Shipping policy

Shipping Policy

Thank you for shopping with Neexora.store. We are committed to processing and shipping your orders as smoothly as possible.

Orders are generally processed within 1–3 business days after payment is successfully received.

Orders are not normally processed or shipped on weekends or public holidays.

During holidays, promotions, or periods of high order volume, processing may take additional time.

Estimated delivery times may vary depending on the destination, shipping carrier, weather conditions, customs processing, and other circumstances.

Estimated delivery time is generally 5–10 business days after the order has been shipped.

Please note that delivery times are estimates and are not guaranteed delivery dates.

Shipping charges, if applicable, will be displayed at checkout before you complete your purchase.

Free shipping may be offered on selected products, orders, or promotional periods.

Once your order has been shipped, you may receive a shipping confirmation email containing tracking information when tracking is available.

Tracking information may take some time to become active after the carrier receives the package.

For international orders, customs duties, import taxes, brokerage fees, or other charges may apply depending on the destination country.

Any applicable customs duties, taxes, or import charges are the responsibility of the customer unless otherwise stated at checkout.

Neexora.store is not responsible for delays caused by customs authorities.

Customers are responsible for providing accurate and complete shipping information.

If an order is returned because of an incorrect or incomplete address provided by the customer, additional shipping charges may apply for reshipment.

If your package is delayed, lost, or arrives damaged, please contact us as soon as possible.

We will work with the shipping carrier to investigate the issue and determine the appropriate solution.

Please keep your order number and any relevant photographs or delivery information available.

If you need to change your shipping address or other order information, contact us as soon as possible after placing your order.

We cannot guarantee that changes can be made once an order has entered processing or has been shipped.

If you have any questions about shipping or your order, please contact us:

Trade Name: Neexora.store
Email: haiderrk011@gmail.com
Physical Address: 700 W 14th St, Cisco, TX 76437, United States

We will be happy to assist you with your shipping questions.